1. Information We Collect
We may collect the following types of personal and non-personal information:
– Contact Information: Name, phone number, email address, mailing address.
– Vehicle and Service Information: Vehicle make, model, year, condition, pickup and delivery addresses.
– Payment Details: Billing address and limited financial information (e.g., check type or payment method).
– Website Usage Data: IP address, browser type, device information, and interactions with our website.
2. How We Use Your Information
Your data is used to:
– Process orders and schedule vehicle transport services.
– Communicate service updates and provide customer support.
– Send administrative information and respond to inquiries.
– Improve our website and customer experience.
– Comply with legal obligations and enforce our Terms and Conditions.
3. Sharing of Information
TFI Trans does not sell or rent your personal information. We may share your information with:
– Authorized Carriers for the purpose of executing your transport order.
– Third-Party Service Providers that assist in payment processing, website hosting, and logistics.
– Law Enforcement or Regulatory Bodies, when required by law, subpoena, or legal process.
4. Data Security
We take reasonable administrative and technical measures to safeguard your information.
While no method of transmission over the Internet is 100% secure, we use industry-standard encryption, secure servers, and restricted access policies.
5. Data Retention
We retain your data only as long as necessary to fulfill the purpose for which it was collected, including legal, accounting, or reporting requirements.
When no longer needed, information is securely deleted.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
– Request access to personal information we hold about you.
– Request correction or deletion of your personal data.
– Opt out of marketing communications.
– File a complaint with a data protection authority.
7. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website usage, and assist in our marketing efforts.
You can manage cookie preferences in your browser settings.
8. Third-Party Links
Our services may contain links to third-party websites.
We are not responsible for the privacy practices of such websites. We encourage you to review their privacy policies.
9. Children’s Privacy
TFI Trans services are not directed to individuals under the age of 18.
We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
All changes will be posted on our website with the updated effective date. Your continued use of our services constitutes your acceptance of those changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
TFI Trans Inc.
3250 Wilshire Blvd, Suite 708
Los Angeles, CA 90010
Email: dispatch@tfitrans.com
